Help Support

Wait for about xx minutes, and then use “Forgot Password” feature to retrieve the password for your account:

• Click the “Forgot Password” in login page at SECURITY CAMERAS OUTLET web.
• Enter the user mobile phone number or email address/username, depending on the method the account was registered.
• A 4-digit verification code will be sent to the user to input and complete his/her password change or recovery.

Please go to the SECURITY CAMERAS OUTLET website > from the login page, tap on “forgot” > Verify Account (Next) > Input the verification code > Reset your password.

• Tap on the More tab.
• Tap on the “Account Security”
• Tap the “Delete Account”
• Please make sure that all the devices under this account have been removed before you delete your account.

Open the SECURITY CAMERAS OUTLET website

• Tap on the More tab.
• Tap on your name.
• Tap Change Password and input old and new passwords.

• Open the SECURITY CAMERAS OUTLET website and tap Forgot password
• Enter your SECURITY CAMERAS OUTLET account email address or telephone number and tap Next
• If registered with email, check your email for the verification code. If you didn't receive the email? Check your junk folder.
• If registered with phone number, the verification code will be sent by SMS.
• Copy the verification code and return to the SECURITY CAMERAS OUTLET website.
• In the Verification Code field, paste the verification code you received.
• In the Enter New Password and Confirm New Password fields, type the new password you want to use with your account.

Your SECURITY CAMERAS OUTLET account password must be a minimum of XX characters and both letters and numbers.

Tap Submit to complete the password reset.

1. Tap on the More tab

2. Tap on your name

3. Tap on the “Logout”

1. Go to SECURITY CAMERAS OUTLET from the Website Store.

2. Open the website and tap “Sign up” on the website screen to create an account.

You may request a cancellation within 24 hours of purchase. Otherwise, we are unable to make any changes to your order.
Please be sure to thoroughly read our descriptions and processing times. 

We ship Latin America and North America.

You can check on the status of your order at any time by using the tracking number and link provided in your order fulfillment email. Please check your Order has shipped email. If you can't find it, please reach out to us by navigating to the Contact us page and sending us a message.

Once shipped, your order will arrive within xx to xx business days for United States, other countries can take up to xx business days, depending on how fast customs clearances takes place and due to having multiple warehouses overseas.You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status.

SECURITY CAMERAS OUTLET will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of two year after the date of shipment.

All goods requiring warranty repair shall be sent freight prepaid to SECURITY CAMERAS OUTLET Miami Florida. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

SECURITY CAMERAS OUTLET assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or websitelication made of the Products. Security Camera Outlet liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to SECURITY CAMERAS OUTLET for such Products. In no event will SECURITY CAMERAS OUTLET be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of SECURITY CAMERAS OUTLET or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Nodac at 18339990239 or via e-mail rma@securitycamerasoutlet.com  to obtain a Repair Authorization number (RMA), and provide the following information:

- Model and serial number

- Date of shipment, P.O. number, Sales Order number, or SECURITY CAMERAS OUTLET invoice number

- Details of the defect or problem.

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by SECURITY CAMERAS OUTLET.

In order to expedite parts returned to the factory for repair or credit, please call the factory at 1-833-999-0239 or via e-mail: rma@securitycamerasoutlet.com to obtain an authorization number (RMA number if returned for repair, credit or exchange).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned RMA number and freight should be prepaid.